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Remote appointments work well for some people, but others may need face-to-face for many different reasons. Know what you can expect, what your choices are, and what to do if you are struggling to get an accessible appointment.

This information was produced by National Voices, healthwatch, the Royal College of Physicians and the Royal College of General Practitioners, and was endorsed by many other leading charities and health organisations.

SignHealth is proud to be a member of National Voices and to partner with them to produce this video. To read the full publication ‘Unlocking the digital front door – keys to inclusive healthcare‘ please visit the National Voices website.

Unlocking the digital front door – keys to inclusive healthcare report